Refund & Cancellations

VVL MUSIC Pro refunds

Learn more about refund policies and request a refund for your VVL MUSIC Pro membership.

If you have an active paid membership, sign in to request a refund.

Looking for a channel membership refund? Channel memberships are different from VVL MUSIC Pro memberships. You can also check how you’re billed, request a refund through Google Play or get in touch with Apple support.

You can cancel a VVL MUSIC paid membership at any time. Cancelling will turn off auto renewal of your membership. Once you cancel, you will not be charged again, and your benefits will continue until the end of the billing cycle. You won’t be refunded for the period between when you cancel and when your membership ends.

Once a refund has been processed, you will no longer be able to use your benefits. You also won’t be charged again unless you decide to renew your membership.

If videos or features related to your VVL MUSIC purchase don’t work, you may be eligible for a refund. If a refund request is granted, we’ll remove access to your Pro membership and your money will be returned within the refund timelines listed here.

With Google Play billing, you won’t be able to pause your membership. Instead, you can cancel your membership and sign up again at any time. To understand how you’re billed, go to pay.google.com. If you want to cancel your VVL MUSIC paid membership immediately and get a refund, get in touch with the VVL MUSIC support team support@VVL MUSIC.com

Refunds are not available for partially used prepaid plans. If you purchased an Annual Plan or other prepaid plan and need to cancel it, you can do so by following these steps.

VVL MUSIC purchases made through the Apple store require authorization from Apple and are subject to Apple’s refund policies. Contact Apple support to request a refund for your membership.